Warranty & Care Disclaimer
At LORVATO, quality is assured through discipline, care, and accountability.
Our warranty and care guidelines are designed to protect the integrity of our craftsmanship while setting clear expectations regarding product use, maintenance, and responsibility. This balance ensures fairness, transparency, and long-term satisfaction for our clients.
By understanding these terms, you help preserve the structure, appearance, and performance of your LORVATO creation — allowing it to age with distinction as intended.
LORVATO provides a limited warranty covering manufacturing defects related to materials and workmanship.
This includes verified issues with stitching, hardware, or structural integrity present at the time of delivery.
Warranty coverage applies only to original, unused items purchased directly from authorized LORVATO channels.
The warranty does not cover natural wear and aging of leather, including creasing, patina development, or color variation.
Damage resulting from improper care, accidents, misuse, alterations, or exposure to harsh elements is also excluded.
These characteristics are inherent to genuine leather and reflect its natural evolution rather than defects.
Proper care is essential to maintaining your jacket’s condition.
Failure to follow recommended storage, cleaning, and maintenance guidelines may compromise the leather and void warranty eligibility.
We encourage clients to refer to our Leather Care & Maintenance Guide to ensure optimal preservation.
Any modifications, repairs, or alterations performed by unauthorized third parties may affect structural integrity and void warranty coverage.
Only approved custom modifications arranged through LORVATO are recognized under our quality standards.
This policy protects both the garment and the craftsmanship behind it.
To submit a warranty-related inquiry, clients must contact our support team with proof of purchase and clear documentation of the issue.
Each claim is reviewed individually to ensure fairness, accuracy, and alignment with warranty terms.
Approval or resolution details will be communicated following evaluation.
LORVATO is not responsible for indirect, incidental, or consequential damages arising from product use.
Liability is limited to repair, replacement, or resolution at LORVATO’s discretion within the scope of this policy.
This disclaimer ensures clarity while maintaining accountability.
At LORVATO, responsibility accompanies refinement.
Because true luxury is preserved through care, understanding, and intention.
